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G E N E R A L

 MIA ROSES SHOP provides its services subject to the following terms, conditions, and provisions (the “Terms and Conditions”). By accessing, viewing, or using this Site, you indicate that you understand these Terms and Conditions and accept them as the legal equivalent of a signed, written contract, binding you to these Terms and Conditions. MIA ROSES SHOP  reserves the right to change these Terms and Conditions at any time, effective immediately upon posting on our Site.

The reproduction of the colours of our products are as accurate as the photographic and production process will allow. Flowers are natural products and therefore it is accepted there will be variances between the colour and shape of each individual flower.

When placing an order you accept to receive all communications offered by  MIA ROSES SHOP. Or for your recipient to receive dispatch notifications should you leave their details after payment. To opt out of this communication you may unsubscribe through the communications you receive or by contacting our customer service team.

G U A R A N T E E

At  MIA ROSES SHOP , we are committed to exceptional service and products. If, for any reason, you are not completely satisfied with your gift or its delivery, please do not hesitate to contact us at info@miarosesshop.com. We use only the freshest flowers available for our hand-made bouquets to ensure that you can send flowers with confidence.

P A Y M E N T  O P T I O N S

MIA ROSES SHOP uses the industry’s leading security technology to ensure that your order will be safe and secure. Please read our Privacy policies for more information.

For your order to be processed and delivered on the required date, you must supply us with all the relevant details of the recipient including full delivery details. By placing an order with us, you confirm that you are over the age of 18 years old, and have a full authority to use applied debit or credit card

Your order will only be processed if full payment details are given. All orders made on miarosesshop.com are processed by Stripe Inc.

Your order will be acknowledged via e-mail confirming your details if you enter a correct e-mail address, on the understanding that delivery is subject to availability. You will also be issued an order reference number for any future correspondence. Acceptance of the order will take place on the allocation of the goods to your order.

Payment may be made by any of the methods indicated on the payment page and will be debited when you place your order. If any credit or debit card offered for payment is declined by the card provider, we will make every effort to contact you on the number given at the time of ordering for an alternative form of payment. If, for whatever reason, we are unable to contact you and an alternative form of payment is not provided, the order will be cancelled.

You will be charged the current price for buying goods from our website on the date you place your order. All prices are displayed on our website do not include Sales Tax. We shall automatically charge and withhold the applicable sales tax for orders to be delivered to Florida.

We do our best to make sure that prices are correctly shown but very occasionally an error may occur due to systems failure. If this should happen or the Sales Tax rate changes, we will correct the price and ask you to confirm whether or not you wish us to complete your order.

R E F U N D  P O L I C Y

If an order is filled and delivered on time and there is a question as to the quality of the arrangement then we will gladly replace the arrangement. To request a replacement we must be contacted within 24 hours of the delivery. Bear in mind that flowers are perishable. Proper care is required. It is the responsibility of the recipient to take care of flowers delivered. No refunds or replacements will be made for any order should the recipient or sender not notify us within 24 hours of the original service date.

We are not an underwriting company and we cannot check the entire information provided to us in terms of online payment (i.e. card number, address, phone, email etc.). Therefore it is totally payers’ responsibility to provide authorised payment on our website. Any order submitted by our web site and verified by Stripe Inc. recognised as authorised is a subject of Stripe Inc. Terms and Conditions and Privacy Policy.

O R D E R   C H A N G E S  A N D   C A N C E L L A T I O N

We do not allow orders to be edited or cancelled after acceptance of the order or, if earlier, within twenty-four (24) hours of the requested delivery date.

P R O B L E M S  W I T H  A N  O R D E R

At MIA ROSES SHOP, we make every effort to ensure that you receive excellent service. If, at any time, you experience problems with an order, please send us an email at info@miarosesshop.com.

D E L I V E R Y   C H A R G E

A delivery fee of $10 or $15 is applied to all flower orders depending on distance from the location displayed on the miarosesshop.com . If the distance does not exceed 9.9 miles in radius from the store location the fee is $10. If the distance is in between 10 and 30 miles in radius from the store location the fee is $15. We do not do deliveries to the locations exceeding 30 miles radius from the store location

D E L I V E R Y   P O L I C Y

Our products are available for same day delivery. For same day delivery your order must be placed before 11:00am except on Saturdays where orders need to be placed before 10:00am. Our delivery service is not available on Sundays. Before major holidays, we recommend that you place your orders at least five days in advance.

It is the customers responsibility to provide us with the accurate address on which the delivery is to be made. In case of any inappropriateness in the address, we cannot be held liable and hence will not be accountable for any kind of replacement or refund request.

Regretfully, we are unable to guarantee time of delivery. To request a specific delivery time, please type it into the Special Instructions field during checkout. We will do our best to accommodate your preferences. You acknowledge that requested delivery dates are non-binding estimates only and that you have no claim against us for any delays or early deliveries.

MIA ROSES SHOP is not responsible for:

  • Products delivered to incorrect addresses supplied by the sender.
  • Unsuccessful deliveries arising from the recipient not being present at time of delivery at the address supplied by the sender.
  • Decreased product quality due to an incorrect delivery address supplied by the sender, or a re-route requested by the sender.
  • Product quality problems caused by improper handling by the recipient.

O R D E R I N G  P R O D U C T S  A N D  S E R V I C E S

You must be 18 years or older, and have a valid credit card, with full authority to use it, to submit an order for products or services through any of our Sites.

P R I C E S;  C O L O R S;  A V A I L A B I L I T Y

All prices listed on the Sites are subject to change. In the event a product (including, but not limited to, flowers, plants, floral arrangements, fruits, sweets, and other gift products) is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right, prior to the acceptance of your order pursuant to our Order Acceptance Policy described below, to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. The availability of products and other items on our site may change at any time, without notice.

O R D E R   A C C E P T A N C E   POLICY

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order

L I M I T A T I O N   OF   L I A B I L I T Y

You agree that, except as explicitly set forth herein, MIA ROSES SHOP, its directors, officers, employees, representatives, successors, licensors, and suppliers shall not be liable to you or any third party for any of the following types of damages related in any way to our relationship with you (including our products, services, or site content) or third-party materials or web sites: indirect, exemplary, special, incidental, punitive or consequential damages, or damages for loss of profits, revenue, data or use, incurred by you or any third party, whether in an action in contract or tort, related to our products or your access to, and use of, our sites or any other hyper-linked third party web site, even if we have been advised of, or are aware of, the possibility of such damages.

Notwithstanding the anything to the contrary, our liability to you for any damages arising from or related in any way to our relationship with you (including our products, services, or site content), or third-party materials or web sites (for any cause whatsoever and regardless of the form of the action), will at all times be limited to the amount paid to  MIA ROSES SHOP for the applicable transaction giving rise to the liability, or, if there is no paid transaction related to the liability, the lesser of the amounts paid by you to MIA ROSES SHOP in the prior twelve (12) months and fifty dollars (\$50).

Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. If any applicable authority holds any portion of this section to be unenforceable, then liability will be limited to the fullest extent of applicable law.

I N D E M N I T Y

By using any one of our web site, you agree to indemnify and hold MIA ROSES SHOP, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of such web site, including providing a link to another site or your violation of these Terms and Conditions.

H O W   T O  C O N T A C T  US

If you have any comments or questions, please do not hesitate to contact us at: info@miarosesshop.com

C O P Y R I G H T

The graphic and textual content, arrangement, and assembly of this site is the property of MIA ROSES SHOP or its content suppliers and protected by U.S. and international copyright laws. Users may use this site as a shopping resource, but any other use of the site, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this site is strictly prohibited. In addition, the software used on this site is the property of  MIA ROSES SHOP. or its software suppliers and is protected under U.S. and international copyright laws.

D I S C L A I M E R

This site is provided by MIA ROSES SHOP on an “as is” basis. MIA ROSES SHOP  makes no representations or warranties of any kind, express or implied, as to the operation of the site, the information, content, materials or products included on this site. To the full extent permissible by applicable law,  MIA ROSES SHOP disclaims all warranties, express and implied, including but not limited to implied warranties or merchantability and fitness for a particular purpose. MIA ROSES SHOP will not be liable for any damages of any kind arising from the use of this site or the products purchased using the site, including but not limited to direct, indirect, incidental, punitive and consequential damages.

E N T I R E   A G R E E M E N T S

 No joint venture, partnership, employment, or agency relationship exists between you and  MIA ROSES SHOP as a result of these Terms and Conditions or your use of this site. The waiver by MIA ROSES SHOP of one breach or default under these Terms and Conditions shall not constitute the waiver of any subsequent or other breach or default.

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